MSO 1350 emirates - Emirates ID Card
Helen
2 Posts
04/21/2020, 5:21 pm
Quote from Helen on 04/21/2020, 5:21 pmHi,
I'm trying to do Smartpass registration with my MSO 1350 but the process of registration fails everytime when scanning the finger. Do you have any experience on this with the UAE governmental process? The call center could not help me. ([Error 50 ETSTATUS_CAPTURE_IMAGE_ERROR] An error occurred when processing the card information.)
Can you help?
Hi,
I'm trying to do Smartpass registration with my MSO 1350 but the process of registration fails everytime when scanning the finger. Do you have any experience on this with the UAE governmental process? The call center could not help me. ([Error 50 ETSTATUS_CAPTURE_IMAGE_ERROR] An error occurred when processing the card information.)
Can you help?
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Helen
2 PostsTopic Author
04/21/2020, 5:24 pm
Quote from Helen on 04/21/2020, 5:24 pmHi Helen,
Thanks for your enquiry.
Might be a firmware or driver issue.
Which version of sensor are you currently using?
Hi Helen,
Thanks for your enquiry.
Might be a firmware or driver issue.
Which version of sensor are you currently using?
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TO SUM UP
Biotime Biometrics : Reseller of IDEMIA’s (ex.Safran Morpho) products.
More than 10 years experience in biometrics.
INFORMATIONS
CONTACT INFORMATION
Dubai Airport Free Zone Authority
Bldg 3E, unit 211, Al Quds St
P.O. Box 54510
Dubai – UAE
+971 (0)45 477 282
+971 (0)55 997 1700
P.O. Box 54510
Dubai – UAE
+971 (0)45 477 282
+971 (0)55 997 1700